Return Policy:

• Product must have intact stickers & warranty tags and should be returned with all accessories, manuals, and other provided items. (Timeframe: Within 24 hours)
• If the product is found defective upon delivery, it must be returned with its original packaging, accessories, manuals, and related items. (Timeframe: Within 3 days)

Return is not applicable if:

• The product has no defect, but a compatibility issue is claimed.
• The return period has expired.

Inspection:

• Returned products will be inspected at Cityfair before making a final decision.

Refund Policy:

• If the return conditions are met, a replacement product will be provided.
• If replacement is not possible, payment will be refunded within 7 business days, and the order will be considered canceled.

Cancellation Policy:

• Before receiving a confirmation call/SMS, customers can cancel their order via the website.
• Before delivery, orders can also be canceled by calling 01307767162.

Contact:

• Email: cityfairbd@gmail.com
• WhatsApp: 01307767162